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February 2021

Hiring A Commercial Cleaning Company? 12 Questions To Ask

By | Cleaning

Clean workspaces aren’t just aesthetically pleasing—they’re also safer and more conducive to productivity

Thinking about hiring a commercial cleaning company? Before you choose one, it’s important to do your research. The following questions will help you find a company that’s competent, reliable, and consistent:

How comprehensive are your services?

Not everyone has the same idea of what a clean space looks like. See whether you’re on the same page by asking the company specifically what they’ll clean. Do they merely wipe down surfaces and floors? Or, do they also empty trash bins, wash windows, and disinfect high-touch areas?

What cleaning agents do you use?

Make sure your cleaning company is up to speed on the latest and most effective cleaning products. This is important to ask since you’ll also learn whether the company provides supplies or not. You don’t want your new cleaners to show up empty-handed!

Are your cleaners trained?

To ensure that your cleaners meet your standards, ask whether they’ve gone through a training program.

How many years of experience do you have?

The more experienced a cleaner is, the better equipped they’ll be to deal with the types of messes found at a commercial facility.

Do you screen employees?

You let cleaners into your personal space, sometimes outside of your office hours. Ask if your commercial cleaning company does background checks and drug tests on their employees. You want to make sure that your cleaners are trustworthy and reliable. 

Have you cleaned this type of facility before?

From office spaces to warehouses, you need to find a cleaner that knows how to disinfect your commercial space. 

How much do you charge?

Try to get a bid on what your cleaning company will charge each week. The least expensive price is not necessarily the best deal. 

Are you easy to contact?

If you have issues with the cleaners or want to make additional requests, you need to have direct communication with the company. 

Do you keep a cleaning log?

How will you keep track of what gets cleaned each week, and what needs more attention? Your cleaners should keep a detailed log of what they do for each job. This way, you can keep an eye on what gets done, and make suggestions for improvements.

Do you offer green cleaning services?

You may have employees that are sensitive to the harsh ingredients in traditional cleaning agents. Perhaps you just want to do your part to preserve the environment. Either way, ask the cleaning company if they provide green cleaning services to protect your staff and the environment.

When are you available?

It can be inconvenient to have cleaners come in during the workday; it can distract your employees and may disrupt their workflow. Ask the cleaning company if they can provide their services outside of working hours.

Are you insured?

If anything goes wrong during the cleaning, you want to make sure that you’re covered. It’s never a good idea to work with uninsured cleaners, no matter how low of a rate they offer.

At Anago, all of our commercial cleaning crews are licenced, bonded, and insured. We won’t just meet your expectations—we’ll exceed them! That’s why we’ve been in business for over 25 years. Contact us today and we’ll set you up with the right cleaners for your facility.